Glossary · Operations

Self check-in

Self check-in · definition
  • Self check-in lets guests enter unaccompanied — via smart lock, keypad or lockbox — removing the meet-and-greet from every arrival.
  • Category: Operations

Why guests prefer it

Flights land late; trains delay. Not coordinating an arrival time is a feature, and listings advertising self check-in filter better in search.

Doing it well

Automated door codes per stay, clear photo directions, and a fallback contact. The code should activate at check-in time and expire at checkout — which is what smart locks are for.

Part of the Stays short-term rental glossary.

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