Cleaning vacation rentals: the turnover system that protects reviews
“It wasn’t clean” is the review that sinks listings. The fix is a system, not a heroic cleaner.
The turnover window
Same-day checkout/check-in leaves 4–6 hours. That requires automatic scheduling the moment a booking lands — not a text message you remember to send.
Verification, not trust
A finished turnover should produce photo proof: beds made, bathroom reset, consumables restocked. Photos catch the missed coffee cup before the guest does.
Who pays
Guests do — cleaning fees are standard on every major platform and pass through to your cleaner. With Stays, your existing cleaner keeps the job (or we match one from vetted local networks); we do the scheduling, verification and fallback if anyone cancels.
The honest answers.
What do I actually have to do?
Send photos and your address, approve the listing we write, and tell us how you handle keys and cleaning today (we'll plug into it, or set you up with a smart lock or local cleaner network). After that: nothing. You'll get a monthly summary and payouts to your bank account.
What happens when something goes wrong during a stay?
The AI resolves routine issues directly with the guest and dispatches your cleaner or maintenance contact when needed. Anything involving money — refunds above a limit you set, damage claims — always comes to you first with a recommended action. You stay in control of every decision that costs you money.
Send your photos today.
Keep your 2% rate forever.
We'll send back your finished listing within 48 hours — free, no commitment. If you like it, we publish it and your property starts earning.
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